Terms of Use

Last Updated: August 5, 2026

These Terms of Use ("Terms") govern your access to and use of the website located at https://boundtobelong.com (the "Website"), operated by Bound To Belong including the purchase of personalized story books, coloring books, photo books, activity books, board books, gift sets, puzzles, stickers, posters, maps, flashcards, board games, toys, plush toys, stuffed toys, apparel, greeting cards, calendars, stationery, sporting goods and other related products (the "Products"). By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you are not authorized to use the Website or purchase Products. 

1. Acceptance of Terms

By accessing or using the Website, you acknowledge that you have read, understood and agree to be bound by these Terms, as modified from time to time, and any additional terms, conditions or policies incorporated by reference, including our [Privacy Policy] and [Cookies Policy]. If you access or use the Website on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms.
 

2. Eligibility

The Website may be accessed and used by a natural or legal person, including a company/partnership firm/sole proprietorship concern, who can form legally binding contracts under the applicable law. In so far as natural persons are concerned, only individuals who are 18 years of age or older are authorized to use this Website and purchase Products. By using the Website, you represent and warrant that you are at least 18 years old. 

3. Account Registration

In order to purchase Products, you shall be required to register and maintain an account (“User Account”) on the Website. You shall provide true, accurate, current, and complete information during the registration process and update such information promptly to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, Bound To Belong reserves the right to restrict, suspend or permanently delete your User Account and/ or take any other action at its sole discretion. You are solely responsible for maintaining the confidentiality of the credentials of your User Account as well as all activities that occur under the User Account.

4. Product Customization

The Website allows you to personalize the Products by providing requirements, through the User Account, . Subject to the Terms of Use, the Product(s) may be personalized to include or alter names of character(s), design the character(s)/ avatar(s) and select book cover. You acknowledge that it is your responsibility to ensure the accuracy and completeness of the information you provide, and you agree that Bound To Belong is not responsible for any errors in the customization resulting from inaccurate or incomplete information provided by you. 

5. Orders, Payments, Returns and Refunds

(a) Order Placement: By placing an order on the Website, you make an offer to purchase the selected Product(s), subject to these Terms (“Order”). All Orders are subject to acceptance by Bound To Belong, and Bound To Belong reserves the right to refuse or cancel any Order at its sole discretion. 

(b) Pricing: All prices for Products on the Website are listed in local currency from where the purchase is being made. Prices are subject to change without prior notice. Bound To Belong will charge your payment method for the total order amount, including applicable taxes and shipping charges, at the time of the Order being placed .

(c) Payment: Payments for Orders are processed through third-party payment processors. By submitting an order, you authorize the payment processor to charge the payment method you provide for the amount due, including any taxes and shipping fees. Bound To Belong shall not be responsible for any security breach concerning the payment method or any personal details submitted by you to the third-party payment. You shall read the terms, including the privacy details of the third-party payment processor, prior to submitting details relating to the payment method or any personal details. 

 (d) Returns and Refunds: Each Bound To Belong book is personalized and printed specifically for you. Accordingly, orders cannot be cancelled, returned, exchanged or refunded once they have been placed, except where an order is not delivered within 40 days or a book arrives incorrect, damaged or defective. If you receive an incorrect, damaged or defective book, you must contact us within seven (7) days of delivery with your order details so that we can review the issue. Once verified, we will provide an appropriate replacement or refund. This policy does not cover errors resulting from personalization information entered or approved by the customer, including names, character selections, spellings or other customized details.

6. Shipping and Delivery

(a) Shipping: Bound To Belong, upon receiving complete Payment for the Products and all other fees/ charges due and payable to it, will ship the Products to the shipping address provided by you either at the time of placing the Order and/ or the Account Registration process. Shipping times and costs may vary depending on your location and the selected shipping method at the time of placing the Order. Delivery times are estimates only, and Bound To Belong is not responsible for any delays once the shipment is handed over to the shipping agent. 

7. Intellectual Property

(a) Ownership: All intellectual property rights in the Website and its contents thereof, including but not limited to text, images, logos, designs, graphics, logos and software, vest exclusively with Bound To Belong, its affiliates or third parties.

All intellectual property rights in any of the Products and/ or any other material produced or derived from or using any part of the contents of the Website, including all customizations, designs, logos, alterations, derivative works, shall vest exclusively with Bound To Belong, unless agreed to the contrary by way of express written permission from Bound To Belong. 

Subject to these Terms and unless agreed to the contrary in writing by Bound To Belong, the exclusive right to use, reproduce, sell, copy, adapt, edit, modify, alter, translate, transmit, distribute, import, export, display, store, license, make available and/ or otherwise exploit in any manner and in any form, the contents of the Website, the Products and/ or any other material produced using the contents of the website, shall vest with Bound To Belong.

 

(b) License: Subject to these Terms, Bound To Belong grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. This license does not permit the use of any content on the Website and/ or the Products or any other material produced using the contents of the Website for commercial purposes without prior written consent.

8. User Content

(a) Submission of Content: If you submit any content, including text, images, trademarks, service marks, trade names, logos or other materials, to the Website (collectively, "User Content") in connection with your order or customization, and unless agreed to the contrary vide a separate agreement, you grant Bound To Belong a non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, display, modify, and distribute such User Content for purposes related to the provision of the Products, including for promotional and marketing purposes of Bound To Belong and Website. You also agree to waive any moral rights associated with such User Content. 

(b) Ownership of User Content: You represent and warrant that you are the sole owner of all the proprietary rights in the User Content. In case such proprietary material belongs to a third party, you warrant that you have obtained permission from such third party and have an irrevocable and perpetual right to use, sub-license and authorize the use, display, modification and distribution of the User Content without infringing upon the rights of any third party. 

9. Prohibited Conduct

You undertake not to use the Website for any unlawful, harmful, fraudulent, or abusive purpose, or to engage in any activity that could harm, disable, disrupt, overburden, or impair the Website in any manner and/ or interfere with any other party's use of the Website. Prohibited conduct includes, but is not limited to:

  • Engaging in fraud or misrepresentation.

  • Uploading or distributing malicious software, viruses, or other harmful code.

  • Harassing, abusing, or threatening others.

  • Violating any applicable law or regulation.

Bound To Belong reserves the right to take appropriate legal action in response to fraudulent use of the Website or any other act or omission that violates these Terms.

10. Disclaimer of Warranties

THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Bound To Belong does not warrant that the Website will be error-free, secure, or uninterrupted, nor does it make any warranty as to the accuracy, reliability, or completeness of the content on the Website.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BOUND TO BELONG SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF THE WEBSITE, EVEN IF BOUND TO BELONG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL BOUND TO BELONG’S TOTAL LIABILITY EXCEED THE PAYMENT MADE BY YOU FOR THE PRODUCTS IN QUESTION.

12. Indemnification

You agree to indemnify, defend, and hold harmless Bound To Belong, its officers, directors, employees, agents, affiliates, and licensors from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from the User Content, misuse of the Website, or violation of any applicable law.

13. Termination

Bound To Belong reserves the right to terminate or suspend your access to the Website and your account at any time, without notice, for any reason, including but not limited to a violation of these Terms. Upon termination, you must immediately cease all use of the Website and the Products.

14. Governing Law and Dispute Resolution

(a) Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United States of America (USA).

(b) Arbitration: Any dispute arising out of or relating to these Terms or the use of the Website shall be resolved through binding arbitration in California, under the rules of the American Arbitration Association.

(c) Class Action Waiver: You agree that any dispute will be resolved on an individual basis, and that you will not seek to litigate any claim as a class action, representative action, or in any other capacity on behalf of any other person or group.

15. Miscellaneous

(a) Entire Agreement: These Terms, together with any other legal notices and policies published on the Website, constitute the entire agreement between you and Bound To Belong with respect to the Website and Products.

(b) Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

(c) Changes to Terms: Bound To Belong reserves the right to modify or update these Terms at any time at its own discretion. Any changes to terms will be effective upon posting on the Website, and any continued use of the Website will be deemed acceptance of such changes.

16. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

contact@boundtobelong.com